Vivint

High-Tech Solutions or Quality Local Expertise: Vivent vs Premier Tech

You rely on technology for pretty much everything these days, including protecting your home from break-ins, fires, and other potential catastrophes. You can even use technology to lock and unlock your doors, turn your lights on, or adjust the thermostat from your phone, no matter where you are. Smart Home technology offers a lot of benefits, but it’s main purpose should always be keeping you, your family, and your home safe from danger.

When it comes time to equip your home with a new security system, should you turn to Vivint for an all-new Smart Home set up, or rely on the local home security experts at Premier Tech? Let’s compare both options so you can determine which works best for you.

Meet Premier Tech

Premier Tech is not only one of the leading providers of home security systems and business alarms in Nashville and surrounding areas, it’s also Tennessee’s highest rated alarm company. Our offices are located right in Brentwood, and we have helped outfit thousands of homes and businesses throughout Middle Tennessee with top-of-the-line security systems at the best prices. As a local company, we are committed to keeping your home and community safe because it is our community too! At Premier Tech, you’ll find expert technicians, superior customer service, and the best prices.

Meet Vivint

This Utah-based company started out as APX Alarm Security, a security system retailer and installer, in 1999. Though their headquarters is still located in Provo, they rebranded themselves as Vivint in 2011 and expanded their focus beyond home security solutions to complete smart home systems. They offer a wide range of home automation and security products that can all be controlled via the same app, including security cameras, smart thermostats, and digital lighting integrations. Since 2017, they have allowed Airbnb hosts to integrate their Vivint products with their Airbnb app. They have retail locations in 49 states, excluding Maine and the District of Columbia, and they have recently expanded into solar energy.

Premier Tech Home Security Packages

Whether you’ve bought a new home that needs a security system, bought a new home with an inactive security system, or are just looking to upgrade your home’s current system, Premier Tech can help. We can activate an existing security system for free and set you up with 24/7 security monitoring for a monthly rate of $19.95. If you need a new or upgraded security system, we offer a wide variety of industry-leading security systems and devices.

Some of the options we offer for protecting your home include:

• Wireless window and door sensors
• Motion detectors
• Glass break detectors
• Flood sensors
• Key fobs for arming or disarming systems remotely
• Medical pendants
• Temperature sensors
• Smart door locks
• Garage door controllers
• Smart plugs and light bulbs
• Night-vision enabled outdoor security cameras
• Indoor security cameras
• Video doorbell cameras

We now also offer the top-of-the-line Edge Panel from 2GIG. This security panel is sleek but sturdy with built-in glass-break technology and lets you fully integrate your existing security and smart home automation systems. The Edge Panel can connect to your smartphone via an app, allowing you to stream a live video feed from your security cameras to wherever you are. You can even disarm your system after a false alarm with touch-free facial recognition or Bluetooth control.

Premier Tech allows you to customize the protection your home needs, starting from just $19.95 per month. We offer 4 customizable security packages including Smart Security Essential, Smart Security Complete, Smart Security Premier, and Smart Security Premier Ultimate. All packages are complete with 24/7 police, fire, and medical monitoring; up to 5 window and door sensors; an LCD lock pad; and one motion detector. Any device or security system purchased at any service level will include app integration to help you manage your home’s safety. We will also provide you with yard signs and window decals to signal to would-be intruders that your property is protected by Nashville’s most trustworthy alarm company and deter break-ins before they can even happen.

Vivint Smart Home Packages

Vivint offers a wide variety of products and related to smart home automation, including security systems. Their full selection of offerings include:

• Energy-conserving smart thermostats with mobile climate control
• Voice activated smart lights
• Garage door controllers
• Car guards
• Keyless smart locks
• Door, window, and motion sensors
• Glass break detectors
• Safety alarms
• Indoor, outdoor, and doorbell cameras

Vivint smart home automation systems are compatible with a wide range of systems including Google Home, Nest, and Amazon Alexa. All of Vivint’s products can be remotely controlled through their app available for smartphones.

Vivint claims that all their home security and smart home automation systems are custom designed, but they do offer 3 different package levels to get you started. You can choose between the Starter Package, the Premium Package, and the Premium Plus Package. No matter which package you choose, you will get 24/7 monitoring, intrusion detection, a touchscreen control panel, and full integration with their mobile app. Because each Vivint system will be different, they do not advertise their base package prices on their website. To get a good idea of how much you would have to spend to get the security system you want, you’d have to request a quote via Vivint’s website or call the company directly. According to Safe Home, their most basic monitoring package starts out at around $30 per month.

Premier Tech: The Home Security Experts with Quality Customer Service

Choosing the security system that is best for your home and family is not just about choosing the most high-end devices but working with an expert team of technicians to put together a whole system that keeps your home and family safer. If you’re looking for a home security team in Middle Tennessee that puts their customers above everything else, you’re looking for Premier Tech. At Premier Tech, our priority is to make your community safer—because it’s our community too. When you call to get a quote, you’ll pretty much be talking to your neighbors.

Vivint’s headquarters are in Provo, UT, over 1,500 miles from Nashville. When you call their customer service department, you’ll be competing for their attention with other customers all around the country. As a result, you could spend over an hour on hold on a busy day waiting for a customer service representative to become available. Once you get through, it might be a few days before they can get a local technician out to your house to install, replace, or repair your system. Since your customer service representative and technician probably work out of different parts of the country instead of the same building, the person you talked to on the phone won’t have a face-to-face meeting with the person coming to your house to communicate all your needs and concerns. If you end up needing to speak to multiple departments during your call, you could spend even more time on hold as you get transferred from representative to representative.

At Premier Tech, we pride ourselves on providing excellent customer service and ensure that working with us is always a straightforward process. We offer free same day installation of security equipment. After we get everything set up for you, we won’t leave until we’ve tested your system and walked you through how all the components work, so you can have the peace of mind that you are protecting your home properly. All our equipment comes with a lifetime warranty, and we’ll follow up with you a few days after installation to ensure that you are fully satisfied with your new security system. When you contact us, expect a quick reply from one of our professional, friendly staff members. We promise you a hassle-free quote at no charge, and that we will never try to upsell you on equipment you don’t need.

Our commitment to our customers and our community is evident by the multiple customer service and care awards we have received over the years, many of which were voted on by our actual customers. In 2021 alone, Premier Tech won both the Consumer Technology Association’s Smart Home Division Mark of Excellence and Angi’s Superior Service Award. We were also honored to receive the Best Home Security Company in Clarksville from Expertise.com in 2022. Over the years, we have accumulated 5-star ratings on Google, Yelp, Yellow Pages, and Facebook Business. We have also been awarded an A+ rating from the Better Business Bureau and the Voice of the Customer Award from J.D. Power and Associates.

A local home security company like Premier Tech can provide you with something a national Smart Home brand like Vivint just can’t: a genuine investment in the safety of your community. When it comes to protecting your home in Middle Tennessee, there’s no one like Nashville’s own local security experts. You can also compare us to other companies like ADT and see how we stack up to the competition.

Request a callback from Premier Tech today to get a free, no-hassle quote and personalized guidance on a home security system customized just for you with the best equipment on the market. All packages include a lifetime warranty, professional service, an LCD control panel, and full app integration to make managing your home easy.